Frequently Asked Questions: Everything You Need to Know about Taco Dash
About the Product
Are the tacos truly authentic?
Yes, our recipe is based on a family tradition from Mexico City (CDMX), and we use only high-quality ingredients to replicate the original flavor of the “taco de canasta.
How are the tacos preserved?
They are prepared fresh and immediately vacuum-sealed. Then, they are flash-frozen and shipped with dry ice, maintaining the ideal temperature until they reach your home.
How long do they last in my freezer?
They remain in perfect condition frozen for up to 6 months after the shipping date.
About Shipping
Which states do you ship to?
We ship to all 49 U.S. states (not including Alaska and Hawaii).
How long will it take for my order to arrive?
Processing time is 1 to 2 business days. Transit usually takes 3 to 5 business days.
How do I know they won't arrive thawed?
We use food-grade dry ice and insulated boxes, guaranteeing preservation for up to 7 days in transit. If your package arrives in poor condition, our Freshness Guarantee applies (see the Policies section).
About Preparation
How do I heat the tacos?
The most recommended method is using a double boiler (Baño María) so they stay soft and juicy (15-20 min). You can also use the oven or microwave. Check our How it Works page for detailed instructions.
Is the shipping cost included?
¡Sí! El costo de envío ultracongelado está incluido en el precio de todos nuestros paquetes.
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